Shipping policy

Where we ship:
We currently ship within the United States. Our carrier, UPS, cannot deliver to P.O. boxes or APO/FPO addresses, so please use a street address.

Processing and delivery times
Orders are prepared and shipped within 1–2 business days (Monday–Friday, excluding holidays). Most orders arrive within 4–8 business days of being placed. Delivery times are estimates and are not guaranteed.

Shipping costs
- Standard shipping: $5.95 per order
- Free standard shipping on orders of $90 or more
Your shipping cost is always shown at checkout before you pay.

Tracking
Once your order ships, we'll email you tracking information.

Address changes
Please double-check your shipping address at checkout. If you need to make a change, email us as soon as possible. We can only update orders that have not yet shipped.

Late, lost or damaged orders
If your order hasn't arrived within 15 business days, or arrives damaged, please contact us. See our Refund & Return Policy for details.

Contact
Questions? Email us at hello@lovelouie.shop